We help you on your implementation journey
When we implement VendorPanel, one of our experienced Activation Consultants will take you on a journey comprising three stages: deployment, activation and optimisation. Each stage is technically straightforward, but it is change management that ultimately determines success.
Your new procurement platform can be set up in a matter of days, although full implementation typically takes six to eight weeks. During that time we work closely with you to develop a tailored implementation plan that includes technical and data setup, user training, and onboarding your buyers and suppliers in readiness for a successful launch.
Your Activation Consultant, Account Manager and our Customer Support team stay on hand to support you through the life of your contract, ensuring you gain maximum value from your VendorPanel platform.
Great implementation requires clear communication
Winning the hearts and minds of the buyers and suppliers who will use the platform requires planning and clear communication. Taking time to plan and deliver consistent and impactful communication helps promote change, drive fast adoption and deliver the results and ROI you are aiming for.
The messaging that we have developed for each stakeholder group is shown below. Our approach is underpinned by the PROSCI® ADKAR model, which takes buyers, suppliers and others through the phases of Awareness, Desire, Knowledge, Ability and Reinforcement. This is a trusted change management framework and helps ensure success.
You can see an overview of the messaging to each stakeholder group by clicking on the tabs. This communication is supported with provided document templates, allowing us to to customise a communication plan that is structured around your needs.